为关怀而设计:从抽象意义到服务体验
Designing for Care:From Abstract Meaning to Service Experience
摘要
随着中国医疗健康服务由疾病诊治向全生命周期健康促进拓展,"关怀"逐渐成为健康设计的重要议题.本文从中英文语义及海德格尔等哲学思想出发,辨析关怀的本质意义,并结合关怀伦理探讨其作为认知方式、共情能力与实践技艺的结构化行动.在此基础上,围绕为关怀而设计提出从"社会—技术—文化"宏观语境理解关怀实现的条件,并在微观体验语境构建关怀意义指向下的"关系—场景—情感"设计框架.文中指出为关怀而设计并非设计一种抽象的"关怀",而是设计一套社会共同实践关怀的可能条件与手段,使不可见的关怀意义成为现实中可感知、可参与、可回应、可持续的服务体验.
As healthcare services in China have expanded from disease diagnosis and treatment toward the promotion of health across the entire life cycle,"care"has gradually emerged as an important issue in health design.Drawing on the semantic meanings of care in both Chinese and English,as well as the philosophical thought of Martin Heidegger and others,this article examines the essential meaning of care and,in conjunction with the ethics of care,explores its structured forms of action as a mode of cognition,a capacity for empathy,and a practical skill.Focusing on designing for care,the article proposes an approach to understanding the conditions for realizing care within the macro context of"society-technology-culture"and develops a design framework of"relationships-scenarios-emotions"within a micro experiential context oriented toward the meaning of care.The article argues that designing for care does not mean designing an abstract form of"care";rather,it means designing the conditions and means through which society can collectively practice care,making the invisible meaning of care a service experience that can be perceived,participated in,responded to,and sustained in everyday life.
年，卷(期)：
2026, (10)
机标分类号：
H195.4
R197
B516.54
在线出版日期：
2026年11月2日
